Terms & Conditions

1. PROPERTY ACCESS, AUTHORIZATION, AND BOUNDARIES

The Client certifies they are the legal owner of the property or have been granted full legal authority to authorize the work described in the estimate. JMK Mulching & Habitat Solutions is not a licensed surveyor. The Client is solely responsible for identifying and marking property lines. The Client shall defend and hold the Company harmless from any claims brought by third parties regarding property rights, boundary disputes, or unauthorized land clearing.

2. SAFETY ZONE AND LIABILITY

For the safety of all parties, a strict 300-foot safety buffer must be maintained around all heavy machinery while in operation. The Client, family members, guests, and pets must remain outside this zone. The Company reserves the right to halt operations immediately if this safety zone is breached. The Company is not liable for any injuries resulting from unauthorized entry into the work area.

3. GROUND DISTURBANCE AND TURF DAMAGE

Forestry mulching involves heavy, high-torque tracked machinery. Operation of this equipment may result in soil compaction, rutting (especially in wet Michigan clay or loam), damage to existing turf/landscaping, and displacement of rocks. While the Company uses professional techniques to minimize impact, we do not provide restoration services (seeding, grading, or sod) unless specifically listed as a line item in the estimate.

4. UNDERGROUND UTILITIES AND HAZARDS

It is the Client’s sole responsibility to identify and clearly mark all underground utilities and infrastructure, including but not limited to: septic tanks, drain fields, water lines, electrical conduits, and irrigation systems. The Company is not liable for damage to any unmarked or incorrectly marked underground infrastructure.

5. UNKNOWN SITE CONDITIONS AND HIDDEN METAL

Pricing is based on visible surface conditions. Michigan properties often contain "hidden" hazards such as barbed wire, T-posts, or scrap metal grown into trees. If hidden obstacles are encountered that cause equipment damage or excessive downtime, the Company reserves the right to pause work and adjust the estimate. Any equipment repair costs resulting from "ingested" metal or hidden debris may be billed to the Client.

6. VEGETATION, PERMITS, AND FINISH EXPECTATIONS

• Finish: Mulching is a land-clearing process, not a "manicured" landscaping service. Mulch is left on-site to decompose and prevent erosion.

• Stumps: Stumps are ground as low as possible, but rocky terrain, steep slopes, or snow cover may result in protrusions.

• Permit Compliance: Obtaining necessary local, state, or DEQ permits (especially for work near Michigan wetlands) is the Client's responsibility.

7. CANCELLATION, WEATHER, AND SEASONALITY

The Company reserves the right to postpone work due to extreme weather, saturated ground, or mechanical failure. Frozen ground is often ideal for Michigan mulching, but heavy snow may hide obstacles; the Company is not responsible for site conditions obscured by snow. Cancellations by the Client within 48 hours of the start date may result in a fee or forfeiture of any agreed-upon costs.

8. MARKETING AND MEDIA RIGHTS

The Company reserves the right to take "Before & After" photos and videos of the project site for use on our website and social media. No personal information or exact residential addresses will be disclosed in marketing materials without additional consent.

9. PAYMENT TERMS AND CHANGE ORDERS

All services are quoted at a Standard Price, which applies to all electronic and mobile payments—including Debit Cards, Credit Cards, Apple Pay, Google Pay, and Samsung Pay. We offer a Cash Discount as an incentive for customers who choose to pay with cash. This dual-pricing model covers the administrative and processing costs of digital platforms. Please note that checks are not accepted. Full payment must be made via a supported electronic payment or in cash upon completion of the job. Any work requested outside of the original written estimate will require a Change Order. Such work will be billed separately and is not subject to the original project’s price. All additional work and pricing must be agreed upon by both parties before the work begins.

10. REFUND POLICY & FINALITY OF PAYMENT

 All sales are final. Due to the nature of work, labor, and material costs, JMK Mulching & Habitat Solutions LLC does not offer refunds once work has commenced or mobilization has occurred. In the event of a good-faith dispute regarding service quality, the client agrees to provide JMK Mulching & Habitat Solutions LLC with a written 'Notice of Deficiency' and allow 14 days for the Company to inspect or remediate the issue before seeking any further recourse.

11. BINDING AGREEMENT BY PROCEEDING

These Terms and Conditions are maintained and publicly available on our website. The client acknowledges that by (a) authorizing the Company to begin work, (b) allowing the Company to mobilize equipment onto the property, or (c) initiating payment of any invoice, they have accepted and agreed to these Terms and Conditions in full. This acceptance is binding regardless of whether a physical signature or deposit was provided.